Thank you for visiting our website.
Your visit and use of our website indicates that you agree to and accept our privacy policy as detailed here.

PENNYBYRNEART complies with Australia’s national privacy laws at all times when handling your personal information. We make every effort to protect the personal information you provide to us, either through our website or during the course of engaging our services.

What data is collected when you visit our website?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Notably, we do not identify individuals visiting our site.

PENNYBYRNEART only collects the personal information you supply when you contact us via our website. We only collect information that is essential for us to provide a quality service to you.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

What do we do with the information we gather?

We collect information to improve our customer service and product offerings. If you request to be contacted by PENNYBYRNEART, we will contact you. If you request an item pick-up, we will contact you to arrange for your item to be picked up.

PENNYBYRNEART may use the contact details you provide to send you an opt-in invitation to receive regular email announcements about our store, new products and other updates. When you receive such emails you will always be given the opportunity to unsubscribe.

PENNYBYRNEART will never disclose, sell or rent your contact details to third parties. Your information will be used exclusively by PENNYBYRNEART for our own purposes. We may only disclose your personal information when we believe in good faith that the law requires disclosure.

CONSENT – How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

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If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@pennybyrne.com

SECURITY - How do we store and manage your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COMMUNICATION - How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these
purposes we may contact you via email, telephone, text messages, and postal mail.

COOKIES - How do we use cookies and other tracking tools?

Our company is hosted on the Wix.com platform. Wix uses cookies for important reasons, such as:

• To provide a great experience for visitors and customers to our website.

• To identify our registered members .

• To monitor and analyse the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use. 

For the types of cookies that are placed on our website, please see the following link.
https://support.wix.com/en/article/cookies-and-your-wix-site#informing-your-visitors-about-cookies
For more information on cookies, please see the following website https://allaboutcookies.org/

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THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We welcome your questions and feedback to help us improve our service. For privacy-related concerns about our website, please contact us

at hello@pennybyrne.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.